We’ve added a new banner in the PO Tracker to help you resolve order holds faster and keep track of open cases for PO clarification with ease.
How it works:
Whenever an order is put on hold, an alert will now appear at the top of the page. It gives you a quick heads-up that action is required, along with direct contact details for the Allegion team handling your case.
Banner message:
"Your order is on hold for clarification. Please email [Insert Email Here] to resolve the case(s) below."
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