We heard you — our customers — loud and clear. You shared common challenges with managing purchase orders, and we’ve been working hard to fix them. The result? The brand-new PO Tracker app, now available on Allegion’s 360 Portal, offering you 24/7 access to comprehensive purchase order insights. Check out the video down below for more info!
Why PO Tracker?
Managing purchase orders shouldn’t be complicated or time-consuming. The PO Tracker app is designed to simplify your workflow, provide more detailed information, and improve your overall experience doing business with Allegion.
Key Benefits:
- Save time
Easily follow your purchase orders with automated email updates — no need to check status manually every day. - Reduce errors
Access detailed, line-level tracking information refreshed every 2-3 hours, helping you catch issues early. - Improve transparency
See color-coded, easy-to-understand milestone statuses at a glance, so your projects run smoothly and efficiently.
What’s New and Improved?
| Problem in Previous System | Fixed in PO Tracker App |
|---|---|
| Delayed visibility to orders placed | Color-coded PO status for PO Received. Order Entry. |
| Multiple searches to find all related orders | Expand a PO to see all related orders and details |
| Requires user to check status daily for updates | Follow a PO and get automated email notifications. The first notification to be coded will tell you the ship date, tracking number(s), part numbers, shipped quantity, etc. |
| Some order details were missing | Added
|
| Not enough line-level detail | Added:
|
| Could get more info by calling customer service | Data refreshed every 2-3 hours (instead of daily) |
| No more "recommit in progress" | Color-coded status for Order Acknowledged, Ships Soon, Shipped, Cancelled |
| Surcharges not included | Price and order totals now include surcharges |
PO Milestones
On the PO List screen, each PO has a color-coded milestone.
On the PO Detail screen, there is a visual guide to your purchase order's progress from Allegion receiving it, doing order entry, providing the Sales Order Acknowledgement with estimated ship dates available, through shipping or cancellation.
Orderline Status Codes
On the PO Detail screen, there is a visual indicator of the item's status in manufacturing, packaging (ships soon) or shipping.
How to Use PO Tracker
- Follow your purchase orders: Click the star icon next to any PO to receive email updates.
- Track status at a glance: The color-coded milestone tracker clearly shows stages like PO Received and Order Entry.
- View detailed info: Select any purchase order to see the status and tracking numbers for each order line.
- Manage issues easily: Use the integrated case management to Expedite, Return/Replace, or Change/Cancel an order or order line directly within the app.
Keep Your Projects Moving Forward
With the PO Tracker app, you can access answers anytime, save valuable time, reduce errors, and maintain full transparency throughout your purchase order process — all designed to help keep your projects on track.
Experience the future of purchase order management with Allegion’s PO Tracker — making it easier than ever to do business with us.
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