Lisa Bessen
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Articles
Recent activity by Lisa Bessen-
I'm an Admin, how do I add/delete users for my account?
We are happy to share we have a dedicated Resource Center for Access Management. Please head here for all information around how to get access as well as submissions for tickets.
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Customers automatically see the Learning Tracks
When a customer logs on to the Allegion Portal at 360portal.allegion.com (1), the “My Learning” widget automatically displays on the home screen (2). The customer can then click on the “Learning C...
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What's the best browser for 360Portal? Google Chrome!
Allegion's 360Portal works best with the google chrome browser. You can download Chrome at google.com/chrome and follow the directions for installation.
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Allegion License Management (Sept 2023)
Dear Valued Customer, As previously shared, on September 5, 2023, Allegion will begin charging for Schlage Mobile Bluetooth® Credentials issued on or after this date. This change only applies t...
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New look for Order Status (August 2023)
On August 23, 2023 we introduced a new look for Order Status. Changing the color scheme from orange to blue is intended to improve accessibility and usability. Over time, the rest of the applicatio...
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Case Management: Improved Search (June 2023)
The search functionality was improved in Case Management. 1. If you are looking at all cases for all the branches and enter a specific case number, when you click the button to search for the case...
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Portal Resource Center is now connected to the Portal (June 2023)
We want to make it easy for you to find out what is new on the portal, to get training materials, to submit tickets and to request/upvote enhancements. That's why we are constantly adding informati...
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Order Status: CISA Italy can now download SOA (June 2023)
Customers and Allegion employees accessing orders for the CISA business in Italy can now download their Sales Order Acknowledgements (SOA)! Look for the DOWNLOAD button on the top right corner of ...
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Order Status: Added Message when a Quote does not have a PO or Order (May 2023)
When a user clicks a quote number on the home page of Order Status, the related PO and Order will display if the data is available. If not, there is a new error message to let the user know that th...
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Order Status for AUSTRALIA (April 2023)
We are thrilled to announce that Allegion's Australian accounts can start using the Order Status application on the 360portal.allegion.com. If you are a customer in Australia and need access, pleas...